Hotel Management Singapore Summit Creates a Memorable Guest Experiences
Singapore (Singapore) – October 25, 2017 (travelindex) – The annual Hotel Management Singapore Summit (HMS), presented by Hotel Management and Questex Hospitality Group, welcomed 31 international speakers and over 150 delegates at the newly built luxurious Sofitel Singapore City Centre on 12 Oct 2017.
HMS received rave reviews as it drew a record-breaking number of audiences and fully-packed the ballroom under the theme,”͞Inspire Viable Strategies to Boost Revenue and Profit for Vibrant Hoteliers.͟”
Inside this closed-door forum, delegates and speakers discussed all operational and management challenges that Singapore hoteliers have experienced throughout the year from multiple new hotel openings that have put pressure on financial performance to implementing hotel technology from changing food and beverage business models to shrinking hotel room sizes.
Acacia Leroy, Asia Pacific Trend Strategist, TrendWatching, kicked off the Summit with a presentation entitled ͞Consumer Trends Shaping the Future of Travel,͟ in which she highlighted four essential trends for hoteliers.
Moreover, the agenda included controversial and intriguing topics that unveiled an exciting day that included seven interactive panel discussions from Envisioning the future of guest experiences; Leveraging future-looking demand intelligence to drive better revenue and stronger competitive position; Navigating the blurred line of B2B and B2C; Driving direct bookings to enhance yields and loyalty; Adopting latest technologies to boost productivity and efficiency; Boosting profitability through technology while maintaining quality and consistency; and, reviewing space allocation for higher profitability.
“͞Excellent topic and it is very on the trend now. Keep up with what in the trend would definitely more interesting”,͟ said Sandra Widjaja, VP – Finance, YTL Hotels
“͞Good platform for networking and set to know the technology that other hotels have adopted,͟” said Sylvia Chua, Procurement Director, Resorts World Sentosa. ͞
“The pre-registration was well handled with very personalized follow-up. The event overall was carried out in well-organized manner,͟” said Nick Ng, General Manager, Ambassador Row Hotel Suites by Lanson Place.
HMS Summit 2017 is part of the Hotel Management Asia summit Series, Asia’s only truly regional hotel management conference series. The series will rotate through Bangkok, Hong Kong, Singapore, and Indonesia this year by leveraging regional experiences, insights, and innovations to address market-specific challenges.
About Questex Hospitality + Travel
The Questex Hospitality + Travel Group of Questex LLC serves the worldwide hospitality, travel and related industries that together contribute over $6 trillion to the global gross domestic product. Through an innovative platform of targeted solutions, the group serves the sector’s entire ecosystem, from tourism and hotel development and investment to hotel design, purchasing, management and operations.
The Questex Hospitality + Travel Group supports every B2B segment of the industry, from investment and development to management operations, sales and marketing of hospitality and travel products to destination development and marketing, via proven demand generation, learning, loyalty and rewards solutions as well as a network of live events.
This division of Questex is aligned around three broad market segments – hospitality, travel, and meetings – and supported by its digital media staff.
About Hotel Management Singapore Summit (HMS Summit)
The leading conference in Singapore that directly addresses all operational/management challenges, the Hotel Management Singapore Summit provides a platform for hotel executives from both corporate level and property level to discuss key operational, branding and financial issues directly impacting corporate and property P&L.
CEO, COO, CFO, VPs, GMs, Financial Controllers, and executive committee members will gather to strategize and debate on essential topics including brand equity, cash-flow management, cost control, innovation and staff retention and development. Industry leaders will share their best practices and recommendations with their peers.
For further information, please contact:
Questex Hospitality + Travel
Tel: +852 2589 1331